Frequently Asked Questions

Is there somewhere I can buy provisions close by?

Yes, we are located just a short 500m walk (or drive)to Centro Whitsunday Shopping Centre in which there is Woolworths, BIGW and a number of speciality shops. Coles and Target are located within the Whitsunday Shopping Centre approx 2km's from the resort. Or why not relax when you get here and order Woolworths or Coles online before you leave home! Just ask the Frogettes for further details regarding the arrival of your shopping.

Can we have breakfast delivered to our cabin?

Yes, we have our own yummy Breakfast Hamper packs available for order for during your stay. Please contact the friendly Frogettes on 1800 640 587 or email admin@adventurewhitsunday.com.au at least 2 days (before 7pm Wednesday if you are arriving over the weekend) before you are due to check in.

Do I need to bring all of my own baby equipment?

If you are staying with us in one of our cabins you can hire porta cots and high chairs through us at a one off charge of $5.50 per item. For extra baby equipment such as prams, baby carriers, car seats, playpens, jolly jumps and much, much more please contact www.babyequipment.com.au for more details and prices.

Do I have to bring linen?...

No, all linen is supplied in the cabins. We do suggest you bring a beach/pool towel. They are also available for hire for a deposit of $20 from reception as another alternative.

Can I bring the children's bikes and scooters?...

Yes bikes and scooters are welcome within the resort (not near the amenities), we ask that all children wear helmets and they ride at walking pace only. SKATEBOARDS & ROLLER BLADES are not permitted.

Do you have any babysitters that you can recommend?

Yes, we have contacts for some wonderful babysitters who are all local and reliable and come highly recommended.

Can we use the facilities after we check-out?...

No unfortunately. Check-out is strictly 10am if you would like to extend your stay with us (subject to availability) fees must be paid at the office by 8am.

Can we have visitors?...

Yes, you are more than welcome to have visitors to your site or cabin for the day, all visitors must park their car in the visitors car park. If your visitor intends to use the pool, playground, mini golf etc a DAY USE FEE applies, overnight visitors attract the usual tariffs. All visitors must be registered at Reception.

Is There Transport From The Resort?

We do not have a courtesy bus into Airlie Beach but there is the local bus company 'Whitsunday Transit' who operate a service to and from the resort approximately every half an hour to all major local destinations from early morning until late at night. Most day cruises offer a courtesy bus to and from the resort.

Can we book cruises once at the Resort?...

Yes we have a fully licensed tour desk and very local knowledgeable staff to help you decide on the tour to suit you and your family. If you are travelling during peak periods and have limited days please contact us prior to your stay so that we can pre-book a tour for you and avoid disappointment.