Frequently Asked Questions

Do I have to bring linen?...

No, all linen is supplied in the cabins. We do suggest you bring a beach/pool towel. They are also available for hire for $2 from reception as another alternative.

Can I bring the children's bikes?...

Yes bikes are welcome within the resort (not near the amenities), we ask that all children wear helmets and they ride at walking pace only. SKATEBOARDS, SCOOTERS & ROLLER BLADES are not permitted.

Can we use the facilities after we check-out?...

No unfortunately. Check-out is strictly 10am if you would like to extend your stay with us (subject to availability) fees must be paid at the office by 8am.

Can we have visitors?...

Yes, you are more than welcome to have visitors to your site or cabin for the day, all visitors must park their car in the visitors car park. If your visitor intends to use the pool, playground, mini golf etc a DAY USE FEE applies, overnight visitors attract the usual tariffs. All visitors must be registered at Reception.

Is There Transport From The Resort?

We do not have a courtesy bus into Airlie Beach but there is the local bus company 'Whitsunday Transit' who operate a service to and from the resort approximately every half an hour to all major local destinations from early morning until late at night. Most day cruises offer a courtesy bus to and from the resort.

Can we book cruises once at the Resort?...

Yes we have a fully licensed tour desk and very local knowledgeable staff to help you decide on the tour to suit you and your family. If you are travelling during peak periods and have limited days please contact us prior to your stay so that we can pre-book a tour for you and avoid disappointment.