Testimonials

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Don’t take our word for it

While we know we’ve got everything it takes to make your holiday the best ever, we do think it’s best that our customers do the talking for us. So see what they have to say about BIG4 Adventure Whitsunday Resort as well as their comments about our wonderful staff that play a starring role in many of the comments. We’ve also included some older testimonials to show how long we’ve been creating brilliant Whitsunday holidays.

  • Very helpful staff, Jodie the group bookings lady was able to book all our activities at a great price without the need for us to arrange anything. Thanks you.

    Mrs Stratford - Gargett State School
  • A wonderful time was had by all. wish we could have stayed longer. thank you so much.

    K.Lucas - CE Smith & Co Mackay, 2011
  • The Big4 Adventure park is fantastic. I have taken boarding students there for two consecutive years now and we enjoyed it so much our Family has booked in for Christmas. With all the planned activities and things to do you just can’t help but have a great time! Well done.. this truly is a wonderful getaway destination!

    Mrs Stevenson - Columba Catholic College
  • Well, here I am back at work ….. where did the time go?  It all happened so very quickly.  In hindsight, I should have booked a two week holiday rather than a week.  I really didn’t have enough time to do everything I wanted to do and go around to personally thank everyone for making it all happen so perfectly!

    I would have liked to pop in to see you again before I left, to thank you for all of your wonderful assistance over the last few months – you have been truly wonderful, but I guess an email is going to have to do…sorry!!

    We had a fantastic holiday at Adventure Whitsunday Resort and all of our guests were very impressed as well.  We will definitely be recommending it to friends and family.

    I’ll send through some holiday and wedding images when I get a chance to upload them from my phone and when they come back from Iconic Bride.

    You will need to send me some images of bubs when he/she comes along!  All the best Jodie and if you are still around at Adventure Whitsunday Resort next October…..I’ll see you then!   Thinking we’ll make it up there for our one year anniversary.

    I’m sure we will keep in contact.

    Jodie Talbot has been fantastic and am so very grateful for all that she has done to assist with our group booking. She made me feel like we were the best of friends over the phone, in emails and when we met. Excellent customer service.

    K.Davison - Bride 2012
  • Jodie at Adventure Whitsunday bent over backwards to accommodate our needs and was always there to help in the weeks leading up to the wedding. Thankyou Thankyou Thankyou to everyone.

    Tanya and Joe - Villa Botanica Bride and Groom
  • Hi Jodie! Wow I can’t thank you enough for everything you helped with over the weekend, our reception was everything we pictured and the food was amazing!! Shane and I thought everything was just perfect.. Thank you thank you thank you :) we are coming back very soon.

    Mrs Baggow - Bride 2011
  • To all the awesome staff at BIG4 Adventure Whitsunday

    We truly appreciate all your support and respect with helping us create the most amazing conference that we could have dreamt of. The space that you have created and maintained for us so beautifully has provided a warm, inviting abd relaxing atmosphere. It has been a wonderful and memorable experience for all of the families that attended the conference. With Thanks

    J.Osborne - Unschooling Retreat 2011
  • I just wanted to say a huge thank-you from our entire group for your assistance and great hospitality during our stay over the weekend.

    Thank-you so much for arranging the set up of the BBQ area – thank goodness the storm stayed away and we really enjoyed the night - especially the kids playing on the equipment. We will be back again next year for our annual trip!

    Thanks again to you and all the wonderful staff at BIG 4!

    T. Quaglista - 2011
  • I realised my mistake after I’d emailed you!! I have just read your email after arriving home today. I was going to write to you anyway to thank you for choosing such a wonderful site for us. Not only did it have a great amount of shade we really enjoyed waking up to the sight of the beautiful trees every morning. The resort and the surrounding area has certainly developed since we were there in 2003; there are a lot of great things for the kids to do now and the pool is as wonderful as ever.

    Best Wishes

    Mrs Boles - Unschooling Retreat 2011
  • Greetings Adventure Whitsunday Team…..I have arrived home after the Unschooling Retreat and really want to say a big thank you to you All for your kid friendly hosting of our children and indeed all the kids that were there. It really means a lot to feel comfortable that their scooting and push biking and roller blading and pooling and all the other stuff kids do is allowed to feel a natural part of the lifescape of your resort. The jumping pillow etc at the conference venue is a brilliant kid attractant where we actually see them often without having to miss any of the conference.  I hope the event was as stress free for your team as it appeared to be from our perspective as participants enjoying the conference.

    Thankyou

    Mr Mitchell - Unschooling Retreat 2011
  • My sister & brother in law Sam & Cam Paterson renewed their vows on Sams 30th birthday 19th Sept and the ceremony was just beautiful. The park did a great job with offering their help and services, and I know Sam couldn’t t speak more highly of Jodie.

    Ms Gardner - Happy family member 2011
  • Thank you SO much for all the help and extra special little touches that you gave us… The ‘frog mobile’ as my seven year old calls it was fantastic and has come up great in the photos. The day was everything that I had hoped for, tropical, relaxed and FUN!!

    I have always loved the park, but now it is even more special to me and my little family, we’ll be back to celebrate our anniversaries!!!

    Mrs Windsor - Bride 2011
  • I just wanted to say a very big thank you to you and your staff for a wonderful weekend away our Social Club had.

    I received nothing but compliments the whole weekend, which with a big group is usually rare, but they all loved the accommodation and the park, especially the activities for the kids. I did not hear one kid complain or say they were bored.

    It was a shame my partner had to work and was unable to join me. I will certainly be coming to stay there again.

    K. Humphreys - Transcote PTY LTD 2011
  • Hey Naomi,

    Just wanted to write to you, Greg, all the frogs, frogettes and of course the very helpful tadpoles. Thanks so much for putting on such a fantastic weekend. We and the kids had a ball and didn’t want it to end.

    Your park, facilities and all your dedicated friendly staff are such a credit to you, Greg and all the family.  I had full admiration for Rod driving around at 10pm at night picking up green waste making sure it was beautiful for everyone to wake to in the morning.

    Listening to your cleaning staff enjoying their work in the morning and having a good laugh was a joy. So thanks again for putting on another brilliant come camp weekend. I’m sure they just get better and better each year.

    You all deserve all the success and awards you can get your hands on. For a business that relies on the tourist market your commitment to the local Whitsunday community is commendable.

    Thanks again to you all.

    Kind Regards

    Maddy

    Maddy via email
  • Would just like to say a BIG THANK YOU for our fabulous stay with the best resort.  Anytime our children are happy we are rapt.  The smiles on their faces were fantastic – especially when telling others about the stay – highlights from them were the jumping pillow and the water slides. The only complaint we had was it could have been warmer..  But anything was/is warmer then Melbourne currently.. LOL Thank you all again and we will definitely be back.

    Mel, Chris, Hayley and Austin - Via Email
  • Guys I want to say a couple words about our recent stay at you park. Sensational in a word. From the first phone call I made on the road on the way up, where I was treated like a person, not a source of income, at the reception where again we were welcomed, and throughout the stay, the staff are exceptional. I had numerous extensions and cancellations, including a last minute tour cancellation, all performed with brilliant professionalism and thoughtfulness. I need to personally thank Tammy for her consideration when a personal tragedy intervened on my holiday, and the care and consideration she provided us, let alone her professional ability. I shouldn’t identify individuals, as the entire team are perfect. The location is brilliant, the facilities second to none, and best of all for a caravan/cabin park, the staff are brilliant. If any of them decide to move to Sydney (and why would they), I’ll employ them without question. We love Airlie Beach, and the only place to stay is Big 4 Adventure Whitsunday Resort. See you next time. And feel free to use this as an testimonial, and if you have a secret on how to recruit and retain brilliant staff, you and I need to start an HR business immediately.

    The Edgley’s - NSW
  • We loved the kid friendly atmosphere an facilities , the price was excellent for a family an the villa was perfect for what we needed. Also felt comfortable with our son just playing out front or riding his bike around. The bbq/kitchenet areas we excellent. Just an excellent experience all round. 

    The Warcon Family - QLD
  • My kids thought it was paradise, we loved all the activities for the kids and facilities were lovely and clean – one of the best parks we have stayed at and we have travelled around most of Oz so well done!

    The Field Family - VIC
  • The whole experience was excellent from reception to facilities. Things such as the range of weekly activities was the best for both my wife who was having a holiday whilst I was working, such as the poolside massage, meet and greet sessions and the bbq s by the pool.You have set the bar higher.

    The Berson’s - VIC
  • Really enjoyed that your park is so family friendly, clean and the staff are very friendly. It was our first real holiday as a family not just a weekend away , and we had a wonderful time. Thank you! 

    The Haroer Family - QLD
  • WOW… What a holiday !! It took us three days drive to get there and the resort surpassed all of my expectations. The staff were very friendly, and the kids enjoyed every minute being there. The pool was a huge hit, along with all the activities that were provided. A huge family hit. Thankyou Big4.

    The Clendining Family - NSW
  • I am writing this email to praise and congratulate all of your staff for a try wonderful family experience. Recently my family and another family stayed for 10 days in a delux 1 bedroom family cabin at Adventure Whitsunday. From the moment we booked through the website till the moment we left the service of all of your staff was impeccable. Emails were responded to quickly, the check-in was hassle free, all questions were answered with a solution straight away and the staff were kind, friendly, knowledgeable, provided fast service and clearly enjoyed their jobs. It didn’t matter if you were a kid asking for a golf club or a guest staying in the best cabin, everyone was greeted with a smile. In particular I’d like to single out: Joey for her advice and patience when we took forever booking our day trips, Alanah for being wonderful with our kids at Kids Club and at the disco night, Lara for all her help behind the desk, the caretaker (sorry I don’t remember his name) for always saying hello and helping me so quickly one scary night when another guest was behaving so poorly … and everyone, really. The activities were fantastic for our kids, ALL the facilities were ALWAYS clean and easy to use and our cabin was cosy and in perfect working order. There was so much to do onsite that in 10 days we only left the campsite for 3 of them. I really loved your care for the environment with use of environmentally friendly chemicals and the fact I could compost (just a thought, you should show that clearly in the cabins; how to compost and recycle) and the grounds were beautiful. My parents recently stayed in one of the most expensive hotels in Australia and had many problems. Big 4 were just amazing by comparison. I have told many of my friends; I’ll be posting this letter on facebook… I’ll never stay anywhere else in Australia with my family when traveling. Thank you!!

    The Boyd Family - NSW
  • I loved the fact that the Kids were kept busy the whole time that we visited. It was awesome not to hear, We are bored, or there is nothing to do. Thank you, it was a great stay

    The Brady Family - QLD
  • As we were a couple that were getting married on the 20th August we had a nice bottle of bubbly in the fridge complimentary for us as well as timtams, the room was excellent and very clean. The staff are very helpful and friendly and always have smiles on their faces. We will be back next year

    The Stevenson - QLD
  • Friendly staff, enjoyed the scheduled activities and met great people there, will definitely be back, and have highly recommended your resort to friends and people we will continue to meet on our trip. Thank you so much.

    The Butler’s - QLD
  • This is an extremely well organised and famly freindly park. The activities and facilities are second to none that we have experienced during our recent 2 month trip to Sth Aust and back. Adventure Whitsunday Resort is the standard that all other parks in Australia should strive to achieve

    The Hertiage’s - QLD
  • We had a fantastic time,everything from the rooms to the grounds were so well maintained and it was such a pleasure just to sit on the verandah, and be surrounded by so much lovely greenery. Our grandkids loved the park and pool. Can t wait to bring all the family next time to Big 4 Airlie o

    The Woolnough’s - QLD
  • Those photos just reminded me of the fantastic holiday we had with you. The smiles on all the kids faces really says it all. Big 4 Adventure Whitsunday is the most amazing place we have ever stayed. Looking forward to coming back next year.

    The Troon Family - Australia
  • You make ‘luxury’ affordable. Feel like a queen without spending the $$$.

    Mrs English - QLD
  • The best holiday ever. Everyone was so friendly & helpful. Best place ever to stay with kids, they didn’t know what to do first. The facilities were cabin & grounds were outstanding. Can’t wait to come again. C u soon. Thank u.

    McVerry Family - NSW
  • Just spent 5 days at the froggy park my three kids had the best time ever the high light was on the easter sunday with all the activities it is the best holiday ever the staff are unreal and Alanna from the kids club is fantastic my son Matthew loved her especially with his t shirt that he won for the colouring in comp we have booked for xmas and again for easter next year well done to all of the staff for making our holiday the best i have ever had” .

    The Skinner Family - QLD
  • Excellent Caravan Park for the kids. We never saw them for the 10 days we stayed over Easter. The Easter Egg hunt with the Easter Bunny was the best, all the kids came back with pockets full of Easter eggs. It’s the little things they think of like rubber on the toilet doors so no banging and decent quality toilet paper. Everything was clean and lovely. Great private sites too. We will be back…..LOL .

    Bruce Family - QLD
  • Often when I check in that’s all that happens. But here I was welcomed as a friend with a welcoming attitude!

    H & P Sargent - QLD
  • Thank you for a wonderful stay! you have exceeded our expectations again!

    Kate Giumdli - QLD
  • We loved the fact that everyone gets along and having a good time with complete stangers.

    Zimmermann Family - QLD
  • Fantastic set up and great for kids – cleanest BIG4 I’ve ever seen.

    Oldaker Family - QLD
  • Need to make mention of your wonderful layout for van sites. The best we’ve seen for room and privacy! Well done.

    Fishenden Family - Tamworth NSW
  • Family orientated the kidss were never bored, looking forward to coming back!

    Maher Family - QLD
  • My little girl aged six wanted me to enroll er in the local school and live at the park forever!!

    Gallahar Family - Australia
  • The activities for the children are outstanding, best asset of the whole park.

    Vincent - QLD
  • This was the best caravan park we have ever stayed in!! Everything was perfect. The staff absolurely fabulous. Now to save to bring my grandkids for an amazing holiday.

    Heales Family - Lesmurdie WA
  • I just love the staff….they make me feel like a much loved Aunty coming to stay and they go to so much trouble to find a great space for me and my motor home..well done Frogettes..great surroundings and so much to do….or not, as is your choice…the best so far on our journey and been travellin a while now…!

    Chris Galagher - Australia
  • Thank you to all at Adventure Whitsunday we had a magnificent time up there with you guys, your park is really wonderful, all the facilities are very clean, the gardens are superb, the entertainment for the kids is great (our 2 teenage boys were happy with everything & it’s not always easy to keep teenagers happy), the big screen was wonderful (my husband was delighted that you aired the 3rd State of Origin game on it!!). In all we could of had a great holiday by just staying in the park and not going sight seeing!!! And last but not least all the staff were very helpful and friendly, nothing was too much trouble for them. Thank you again for making our holiday a fantastic one!!! I will certainly recommend you to anyone travelling in your direction.

    Sharon Norman - QLD
  • I don’t think that your park could do much better. It is very friendly and has the typical BIG4 standard that is well worth the money anytime. Well done.

    Darren Wood - QLD
  • After planning this holiday a year in advance, it was great to finally arrive. Even though it rained, we had a fabulous time camping. The facilities were great and the activities for the children were fantastic. We really enjoyed the photo/scavenger hunts and the nightly movies. Oh and the pool, 2/3 swims a day was not enough. Great service and a very family friendly place. Thank you.

    Gibson Family - QLD
  • My husband and I stayed for a week and wished we had longer to stay. It is the best park we have ever stayed in and we have been camping/caravaning for over forty years. The facilities provided were really good. The amenities were always clean and the camp kitchens well equipped. We will recommend this park to all our friends. The pool was fantastic and the fact that it is open all night is something we have never found anywhere else, but very welcome on the hot nights we were there. Well done everyone and keep up the good work!!

    Marilyn Watson - QLD
  • Hi Jodie (and other Frogettes), Thank you very much for a pleasant experience during our short stay last weekend. It has been a while since I last enjoyed the camping experience and visiting your resort has ignited a hunger for more! All 7 of us enjoyed the entire weekend and agreed to be back for a longer stay next time. I personally, will be back soon! I also wanted to commend you on the excellent facilities available for not just children but adults alike. Everything is well-kept and clean and safe for all to use. We were pleased to hear that you were open for business when I called shortly after Ului’s visit across your area. THANK YOU! We all look forward to our next visit pretty soon. Have a wonderful Easter weekend, no doubt you will all be very busy. May the bunny bring you a few choccies to carry you through.

    Antoinette Ludick - QLD
  • Thank-you to you all for a fantastic stay over Christmas/New Year school holidays. My family enjoyed themselves so much that the kids commented when leaving you “can we come back here tomorrow and sleep here for 100 nights, this frog place is unreal’ credit to you all.

    The Shepherds - Mackay QLD
  • Thank you for allowing my family to have such a fantastic weekend away. Even though it was only a short stay you certainly provided the best holiday resort we could ever hope for. My children had a fantastic time and we definitely decide that 2 nights just isn’t long enough. It was that good that my little boy decided to hide the remote control in his bag so that we would have to go back to take it back to you. He was very disappointed this morning when I told him that I was getting the postman to take it back. So I am sincerely sorry on behalf of my little boy for taking the remote control and we do hope to visit again some time soon!

    Madonna Burgess - QLD
  • After travelling from Melbourne, heading for Cape York, our arrival at BIG4 Adventure Whitsunday had finally arrived. After planning this trip for well over a year we must say that out of all of our stops the Whitsunday BIG4 has left us truly grateful. The service of your staff and Frogettes was exceptional and having 3 children under 10 being constantly entertained was fantastic so a big thank you for a truly amazing stay and can’t wait to return.

    Lisa and Joe Siracusa - VIC
  • What an awesome place to stay. We only had a chance to stay for one night and that was not long enough. We loved the pool the outdoor movies, the service (especially the tim tams) and the peacfulness of the park. We will be back but next time for a lot longer. Thank you.

    Melissa and Chris Hadlow - QLD
  • Thank you so much for a truly wonderful stay at Adventure Whitsundays Resort. What a fabulous holiday!!!We look forward to returning one day soon….

    Keiren and Symantha Perkins - QLD
  • Thanks Guys! We had a fantastic time at your Adventure Caravan Park and thank you very much for your hospitality…! We will be planning to come up again next year and hope to stay with you again.

    Craig and Nat Lowndes - Australia
  • I just wanted to personally thank you for a wonderful holiday! From the moment we drove into Adventure Whitsunday my husband and I were extremely impressed…and so were the kids! The amenities were the loveliest I have been in, the camp kitchens were just fantastic and always clean. The pool and the kids play area were such a huge hit with our 4 & 2yr old that they are already asking ‘when are we going back to the great holiday place!’. So thanks to everyone at Adventure Whitsunday for a fabulous camping holiday! We will no doubt be back and recommending to everyone we know.

    The Mannell Family - QLD
  • We go to the area for Adventure Whitsunday Resort not Airlie Beach!

    Peter Primrose - QLD
  • Tim Tams on arrival in the cabin were MAGICAL!! Cleanliness, friendly staff, variety of activities, well equipped cabin, great pool….

    Jason & Kirste Fairbain - QLD
  • Great accommodation, great pool, great playground! But most of all, the staff members were great, friendly and willing to help in any way possible!

    Teresa - VIC
  • Everything was so clean, the shared kitchen, shared bathroom and ground, staff were brilliant, always had a smile, very helpful and kind. Great accommodation – cabin perfect for what we needed. We had a great week here – thank you to all the staff!

    Dave Morath - UK
  • We were looking for something that catered to all the family and we were certainly not dissapointed with Adventure Whitsunday! It has heaps for the kids and is safe and well maintained with outdoor movies to round the day off. And it’s only a 6 hour drive from home!!

    The Hunters - Cairns QLD
  • This was our first camping experience and I would like to thank all of your staff for making it a wonderful and enjoyable experience. We have 4 children and I don’t think we saw them until bedtime everynight they had the best time of their lives. Your park is a huge asset to Airlie Beach and we look forward to seeing you again at Easter.

    Balgowan Family - QLD
  • The park was wonderful. Both my girls really enjoyed themselves. The park is really clean, cabins are excellent and the staff wonderful. If we ever come back to the Whitsunday coast we will be staying with you guys again.

    Noel & Lynne Cure - Tasmania
  • The Service, cleanliness, staff, gardens are of an utmost exemplary standard good job to all involved you’re are doing a great job and enjoy each visit everytime, love the bikes great idea see you next time.

    Hehir Family - QLD
  • We camped here for 2 weeks over the September holidays. This was our first camping trip as a family and we all had a wonderful time. The park was FANTASTIC!!! Our three boys had an absolute ball from the day we arrived. It was the most relaxing holiday we have ever been on. We made our booking for next September before we left and cannot wait to come back.

    Underwood Family - Brisbane QLD
  • It’s the best park we have ever stayed in. we will definitely be back and telling our friends.

    Jan and Paul Stock - Yarragon VIC
  • Coming from Townsville. We have the opportunity to go wherever we choose, but outstanding facilities, staff, always clean and children’s activities make our choice easy. We have stayed 5 times so far and I’m sure many more to come.

    George and Rondel - Townsville QLD
  • Thank you once again for your friendship and as usual your effort in making our stay in the park like a home-away-from-home. We always enjoy returning.

    Linden & Joyce Mallesch - Canberra
  • This park is a credit to all the staff. The park layout, cleanliness and gardens are excellent. Of all the parks we have stayed at yours is the best!

    Colin McPherson - Auatralia
  • This is the BEST family holiday ever. The facilities are amazing and spotlessly clean. As parents of 4 children we must make special mention to Jade she has got such a fantastic way with the kids! We will be back soon…

    Shane & Libby Alford - QLD
  • We had the best holiday at this park, it had a relaxing atmosphere, spotless, excellent facilities but most importantly the staff were outstanding!! We decided to stay an extra 5 days we were having so much fun. We would HIGHLY recommend this resort to anyone, especially families. Thanks for a great memory, we will certainly be back.

    Martin Family - Jindabyne NSW
  • Sitting at may desk, after a most wonderful week at your resort. We found so many aspects of our time with you to be praiseworthy, but none more so than the friendly and obliging staff, including Jess, Jody and Jade. The facilities were impeccable, the coffee machine really helped make early morning tour starts bearable and we loved the camp kitchen. It was sensational to have the bus so close by. So, just wanted to say a heartfelt thanks to you, each one. The gardens are spectacular, the pool was lovely, the shop well stocked and reasonably priced; we were thrilled with every aspect of your service and would heartily recommend you.

    Van Hulst & Walton - NSW
  • The Resort is the perfect size, exceptional facilities, beautiful setting, grounds, gardens and plants a very peaceful and relaxing holiday. All of the staff were extremely helpful from the maintenance, groundsmen, cleaners to the office staff and Jade was a great organiser of activities!

    The Williams Family - Australia
  • We found this to be the best parks we have ever stayed at. It’s more like a resort than a tourist park. Have to mention the transport to and from the park as it was outstanding as we didn’t take a car and we didn’t need it once. The staff go above and beyond what’s needed we will be back. GOOD JOB GUYS!!!!!!

    Andrew Fisher - Australia
  • We have just finished a 3 month holiday around Australia in our motor home and we thought your caravan park was the best we stayed at throughout. We thought your kids club staff and facilities were fantastic. Thank you for a wonderful stay.

    Kevin & Jenny Peet - Doncaster VIC
  • This was the best park I have ever stayed in, and we have stayed in most of the Eastern states and Perth – it was spotlessly clean, had wonderful facilities and the gardens and entertainment areas were fabulous – the unit had everything we needed and was very comfortable, I cannot speak highly enough of it. If we are up that way again we will definately stay there and we have happily recommended it to our friends.

    Kerrie Wilson - VIC
  • We had a fantastic time!! The best facilities we’ve seen and staff were great. Already planning our return visit!

    The Pooley Family - QLD
  • Kids and parents had a great time. The facilities were excellent and staff fantastic. Keep up the good work. We will definitely be back!

    Michael, Cath, Meghan & Bronte Post - Australia
  • Loved everything about the park! The pool, kids areas, everything was great, movies at night, Froggie Olympics and disco very fun. All staff were great and all deserve gold stars!

    Jodi and Michael Evans - Australia
  • Had a fantastic time. Greeat family resort. Thank you !!

    The Grave Family - South Australia
  • This is heaven on earth!!!

    Kristen - USA
  • You were the best Big 4 we have stayed at and the best all round caravan park ever (including Canada/USA)

    Donna Buckley - Kamloops Canada
  • A wonderful experience, to be recommended to all at home. 

    John - Ireland
  • Your attention to detail and immaculate facilities are second to none!

    Jackie & Jim - QLD
  • Top people. Top park. Great pool… See you next year!

    Harry & Connie - Scotland
  • Great park, the pool and slides are awesome!! The jumping pillow is fun and I feel like a big kid!

    Darren Swan - VIC
  • Outstanding place, like a 5 star resort… We’ll be back!

    Sanders Family - New Zealand
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