Accessibility Guide

The BIG4 Adventure Whitsunday Resort team believe that everyone deserves the best possible holiday. We are genuinely passionate about creating accessible experiences and have taken significant steps to promote an inclusive, warm, and welcoming atmosphere for people of all abilities. The guide outlines the resort’s accessible accommodation, facilities, amenities and services, however if you have an specific queries, please contact our friendly Reservations team on 07 4948 5400.

  • General Resort Information

    We are passionate about creating accessible experiences and an inclusive, warm, and welcoming atmosphere for people of all abilities.

  • Audio Guides

    Tune into our Vacayit audio guides, plug in your earphones and listen at your own pace to these three resort guides in your pocket!

  • Location and How to Get Here

    BIG4 Adventure Whitsunday Resort is located just four kilometres from Airlie Beach, the gateway to the stunning Whitsunday Islands.

  • Accessible Resort Maps

    Our resort map highlights the location of our sites, accessible cabins and facilities to familiarise yourself with prior to your stay.

  • Accessible Accommodation

    We are dedicated to ensuring our guests enjoy a safe, comfortable and enjoyable stay with a range of accessible accommodation.

  • Caravanning and Camping

    Our individually landscaped powered sites are some of the largest in Airlie Beach, forming your own private retreat amidst our outstanding facilities.

  • Accessible Facilities

    We believe a great holiday happens when everyone can enjoy the experience so we offer a wide array of attractions and facilities to ensure your stay is full of fun!

  • Mobility

    With a universal design and flat land throughout, to a wheelchair user or those with limited mobility, most resort facilities and amenities are accessible on one level.

  • Blind or Low Vision

    With QTAB Accreditation for Low Vision and our collaboration with Guide Dogs Qld, we offer a range of enhancements for guests who are blind or have low vision.

  • Deaf or Hard of Hearing

    Reception has a fixed counter hearing loop system providing clear communication for hearing aid wearers and a wireless portable hearing loop is also available.

  • Neurodivergent

    From our Sensory Room to participation in the Hidden Disabilities Sunflower Scheme, our trained and understanding team are ready to welcome you.

  • Sensory Room and Guide

    Our Austism Sensory Room caters for children on the autism spectrum and their families by offering a special holiday retreat.

    Read More
  • Hidden Disabilities Sunflower

    We proudly participate in the Hidden Disabilities Sunflower scheme and those with a hidden disability can choose to wear a Sunflower lanyard or wristband.

  • Dietary

    Our onsite dining options and food vendors cater for a variety of special dietary needs or we can recommend local cafes and restaurants.

  • Languages

    We have team members who speak various languages and for other languages we utilise a translator app to communicate as required.

  • Families

    Our resort is like an enchanting tropical playground for kids where they are free to roam, explore and play all day, safely within the resort’s 26 acres.

  • Seniors

    At BIG4 Adventure Whitsunday Resort, our facilities and in-house activities truly do cater to travellers of all ages, both the young and the young-at-heart.

  • Schools

    BIG4 Adventure Whitsunday Resort offers a base where students can learn and have fun at the same time, offering a complete Whitsunday educational experience.

  • Groups

    With accommodation for every budget and activities for all ages, BIG4 Adventure Whitsunday Resort is a great option for family reunions and social gatherings.

  • Companion Card Holders

    National companion cardholders who are staying onsite at BIG4 Adventure Whitsunday Resort are accommodated at the resort for free or at a reduced price.

  • Support Services

    Whitsunday Prosocial Support Services offer qualified independent support workers, providing day, evening and overnight respite care for all ages.

  • Equipment For Hire

    For any mobility equipment required for your holiday, we have sourced businesses in the local and regional area who can assist with specialised equipment hire.

  • Assistance Animals

    BIG4 Adventure Whitsunday Resort recognises the valuable role of Assistance Animals and welcomes trained assistance animals to our resort.

  • Accessible Whitsunday Activities

    From the Bicentennial Walk, through to the Airlie Beach Lagoon, there are accessible, self paced activities allowing you to explore the Whitsunday mainland.

  • Accessible Whitsunday Tours

    The region offers accessible Whitsunday tours, both mainland and ocean-based, with departures from BIG4 Adventure Whitsunday Resort.

    Read More
  • Accessible Whitsunday Dining

    Airlie Beach and surrounds has a myriad of mouth-watering dining options available to cater to everyone's tastes and dietary requirements.

  • Training & Accreditations

    BIG4 Adventure Whitsunday Resort is a national champion in accessibility accreditation, with staff undertaking a broad range of accessibility training.

  • WCAG Website Standards

    An important extension to our accessible developments is to ensure an optimal accessible user experience for guests through all stages of their holiday.

  • ATIC Accessibility Guide

    This guide provides detailed information pertaining to our facilities and amenities, supporting the accessible community in making informed travel decisions.

  • Accessible Enquiries & Booking Process

    If you’re ready to get in touch, either to ask a few questions relating to your accessible needs or to make your booking, we provide various ways to contact us.