Accessibility Guide
The BIG4 Adventure Whitsunday Resort team believe that everyone deserves the best possible holiday. We are genuinely passionate about creating accessible experiences and have taken significant steps to promote an inclusive, warm, and welcoming atmosphere for people of all abilities. The guide outlines the resort’s accessible accommodation, facilities, amenities and services, however if you have an specific queries, please contact our friendly Reservations team on 07 4948 5400.
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General Resort Information
We are passionate about creating accessible experiences and an inclusive, warm, and welcoming atmosphere for people of all abilities.
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Audio Guides
Tune into our Vacayit audio guides, plug in your earphones and listen at your own pace to these three resort guides in your pocket!
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Location and How to Get Here
BIG4 Adventure Whitsunday Resort is located just four kilometres from Airlie Beach, the gateway to the stunning Whitsunday Islands.
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Accessible Resort Maps
Our resort map highlights the location of our sites, accessible cabins and facilities to familiarise yourself with prior to your stay.
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Accessible Accommodation
We are dedicated to ensuring our guests enjoy a safe, comfortable and enjoyable stay with a range of accessible accommodation.
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Caravanning and Camping
Our individually landscaped powered sites are some of the largest in Airlie Beach, forming your own private retreat amidst our outstanding facilities.
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Accessible Facilities
We believe a great holiday happens when everyone can enjoy the experience so we offer a wide array of attractions and facilities to ensure your stay is full of fun!
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Mobility
With a universal design and flat land throughout, to a wheelchair user or those with limited mobility, most resort facilities and amenities are accessible on one level.
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Blind or Low Vision
With QTAB Accreditation for Low Vision and our collaboration with Guide Dogs Qld, we offer a range of enhancements for guests who are blind or have low vision.
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Deaf or Hard of Hearing
Reception has a fixed counter hearing loop system providing clear communication for hearing aid wearers and a wireless portable hearing loop is also available.
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Neurodivergent
From our Sensory Room to participation in the Hidden Disabilities Sunflower Scheme, our trained and understanding team are ready to welcome you.
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Sensory Room and Guide
Read MoreOur Austism Sensory Room caters for children on the autism spectrum and their families by offering a special holiday retreat.
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Hidden Disabilities Sunflower
We proudly participate in the Hidden Disabilities Sunflower scheme and those with a hidden disability can choose to wear a Sunflower lanyard or wristband.
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Dietary
Our onsite dining options and food vendors cater for a variety of special dietary needs or we can recommend local cafes and restaurants.
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Languages
We have team members who speak various languages and for other languages we utilise a translator app to communicate as required.
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Families
Our resort is like an enchanting tropical playground for kids where they are free to roam, explore and play all day, safely within the resort’s 26 acres.
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Seniors
At BIG4 Adventure Whitsunday Resort, our facilities and in-house activities truly do cater to travellers of all ages, both the young and the young-at-heart.
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Schools
BIG4 Adventure Whitsunday Resort offers a base where students can learn and have fun at the same time, offering a complete Whitsunday educational experience.
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Groups
With accommodation for every budget and activities for all ages, BIG4 Adventure Whitsunday Resort is a great option for family reunions and social gatherings.
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Companion Card Holders
National companion cardholders who are staying onsite at BIG4 Adventure Whitsunday Resort are accommodated at the resort for free or at a reduced price.
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Support Services
Whitsunday Prosocial Support Services offer qualified independent support workers, providing day, evening and overnight respite care for all ages.
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Equipment For Hire
For any mobility equipment required for your holiday, we have sourced businesses in the local and regional area who can assist with specialised equipment hire.
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Assistance Animals
BIG4 Adventure Whitsunday Resort recognises the valuable role of Assistance Animals and welcomes trained assistance animals to our resort.
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Accessible Whitsunday Activities
From the Bicentennial Walk, through to the Airlie Beach Lagoon, there are accessible, self paced activities allowing you to explore the Whitsunday mainland.
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Accessible Whitsunday Tours
Read MoreThe region offers accessible Whitsunday tours, both mainland and ocean-based, with departures from BIG4 Adventure Whitsunday Resort.
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Accessible Whitsunday Dining
Airlie Beach and surrounds has a myriad of mouth-watering dining options available to cater to everyone's tastes and dietary requirements.
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Training & Accreditations
BIG4 Adventure Whitsunday Resort is a national champion in accessibility accreditation, with staff undertaking a broad range of accessibility training.
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WCAG Website Standards
An important extension to our accessible developments is to ensure an optimal accessible user experience for guests through all stages of their holiday.
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ATIC Accessibility Guide
This guide provides detailed information pertaining to our facilities and amenities, supporting the accessible community in making informed travel decisions.
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Accessible Enquiries & Booking Process
If you’re ready to get in touch, either to ask a few questions relating to your accessible needs or to make your booking, we provide various ways to contact us.


